AdIQ, SMS Consent Compliance Documentation

Section 1, Live Opt-In Form (front.adiq.com/checkout.html)

AdIQ

Secure Checkout · SSL Encrypted

🔒 https://front.adiq.com/checkout.html

WITH ADIQ YOU CAN RECEIVE:

✓ Order confirmations

✓ Account alerts

✓ Appointment reminders

✓ Security notifications

✓ Booking confirmations

✓ Account status updates

First Name

Last Name

Email Address

Phone Number

Business Name

[ Stripe Payment Element ]

Start My AdIQ Plan →

Section 2, Verbatim Consent Language

Checkbox label (as displayed on checkout page):

"OPTIONAL: I would like to receive transactional text message alerts (order confirmations, account alerts, and appointment reminders) from AdIQ.com at the phone number provided. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel. AdIQ SMS Terms of Service | Privacy Policy"

Compliance footer (below checkbox):
AdIQ | | adiq.com/sms-terms | adiq.com/privacy

Section 3, TCPA / CTIA Compliance Checklist

✓

Opt-in is OPTIONAL

Checkbox is unchecked by default. Consent is not required to purchase service. Label reads "OPTIONAL:" in bold.

✓

Clear program description

Explicitly states: order confirmations, account alerts, and appointment reminders.

✓

Message frequency disclosure

"Message frequency varies" displayed in the checkbox label.

✓

Rate disclosure

"Message and data rates may apply" displayed in bold within the label.

✓

STOP / HELP instructions

"Reply HELP for help or STOP to cancel" included in consent text.

✓

Privacy Policy linked

Link to adiq.com/privacy inline in consent label and in compliance footer.

✓

SMS Terms of Service linked

Dedicated adiq.com/sms-terms page linked inline and in compliance footer.

✓

Business identity disclosed

Footer shows: AdIQ

✓

STOP command handled

Twilio inbound webhook intercepts STOP/UNSTOP/STOPALL/UNSUBSCRIBE/CANCEL/END/QUIT → auto opt-out + confirmation SMS.

✓

HELP command handled

Inbound HELP → "AdIQ Alerts: Transactional alerts. Msg&data rates may apply. Reply STOP to cancel. Help: adiq.com/sms-terms"

✓

START / opt-back-in handled

Inbound START → "You have opted back in to AdIQ alerts. Reply STOP any time to cancel."

✓

Consent stored in database

sms_opt_in (0/1) + sms_opt_in_at (timestamp) saved to subscribers table at checkout and via dashboard consent modal.

Section 4, Automated Keyword Response Messages

STOP

Auto-response: "You have been unsubscribed from AdIQ transactional alerts. You will receive no further messages. Reply START to re-subscribe."
→ Sets sms_opt_in = 0, sms_opt_in_at = NULL in database

HELP

Auto-response: "AdIQ Alerts: Transactional alerts only (order confirmations, account alerts, reminders). Msg&data rates may apply. Reply STOP to cancel. Help: adiq.com/sms-terms"

START

Auto-response: "You have opted back in to AdIQ transactional alerts. Reply STOP any time to cancel."
→ Sets sms_opt_in = 1, sms_opt_in_at = current timestamp in database

Section 5, Opt-In / Opt-Out Flow

Encounter

checkout.html or dashboard.html consent modal

Action

Check OPTIONAL SMS checkbox (unchecked by default)

Record

sms_opt_in=1 stored at checkout / consent modal submit

Opt-Out

Reply STOP to any message OR uncheck in dashboard Settings

Section 6, Business Identity & Contact

Legal Name

AdIQ

DBA / Brand

AdIQ

Website

adiq.com

Address

SMS Terms URL

adiq.com/sms-terms

Privacy Policy URL

adiq.com/privacy

Message Type

Transactional only
(no marketing blasts)

Opt-In Channel

Web form (checkout) +
Dashboard consent modal

Opt-Out Channel

Reply STOP (auto-handled) +
Dashboard Settings

Section 7, Supporting URLs (Live)

Opt-In Form

https://front.adiq.com/checkout.html

Scroll to Section 4 (Terms & SMS checkboxes)

SMS Terms of Service

https://front.adiq.com/sms-terms.html

Full TCPA-compliant terms page (live)

Privacy Policy

https://front.adiq.com/privacy.html

13-section privacy policy (live)

Twilio Webhook (STOP/HELP/START)

https://front.adiq.com/api/twilio/inbound

Handles keyword replies; auto opt-out enforced

SMS Consent, Compliance Documentation